What to do if you see the "Low signal strength" message on Roku?

[blakejones]

Hello,
I am roku user and i have been using roku from 2 years, but from 2 3 weeks i am getting messages of low signal strength on roku with black screen on Tv. I have added wireless range extender but stil it shows the same message. What should i do?

Please eagerly waiting for help. Thanks!

[janetevans]

Hi Blake,
I am also a roku user and its not about adding wireless range extender, for this to work, you need a good network connection from your router to the Roku player. When a poor connection exists, your Roku player will detect low signal strength and you may experience video playback issues.

If you have a Roku Streaming Stick and continue to see the “Low signal strength” message after reviewing the tips, you can try moving the Streaming Stick away from your TV, using a free HDMI extender cable if its not working afterwards then try for Roku Help.

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[smarttvhelpline]

If you have a Roku Streaming Stick and continue to see the “Low signal strength” message after reviewing the tips, you can try moving the Streaming Stick away from your TV, using a free HDMI extender cable.

Note: The Roku Streaming Stick+ connects to the network via advanced wireless receiver. Using an HDMI extender will not improve the wireless signal strength.
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[RokuHelp]

If your Roku streaming player detects low signal strength, it means your wireless connection is slow.
Here are some steps to improving your wireless connection:
1. If you can move them closer, the signal will get stronger.
2. If you can move them so there are fewer objects and walls between them, the signal will get stronger
3. Perhaps you can try moving the Roku device closer temporarily, so as to verify that the signal strength is the problem.
4. Try re-orienting the router’s antennas
5. Try moving either your router or the Roku device. Sometimes just a few inches or feet can make a difference.
6. Try moving your router and Roku device higher up.
7. If your router or the Roku device is in a cabinet, take it out.
8. If the TV is between the Roku device and the router, try moving the Roku device so that the TV is not blocking the wireless signal.
9. If you are using a Roku Streaming Stick, try moving it away from your TV by using the free extension cable.

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[averygriffin]

Hi

Your Roku device provides information on the strength of the wireless signal it is receiving.

Go to Settings > Network
If your Roku device is not connected, select Set up new wireless connection.
If you do not see your network name, you may be too far from the router. Try the steps listed below to improve the wireless signal and then try Set up new wireless connection again.
If you would like to connect to a different router, select Setup new wireless connection and follow the prompts.
When connected, the wireless signal strength will be shown on the screen as Poor, Fair, Good, or Excellent.

If your signal strength is good or excellent and you are having connection or playback issues:

Check for wireless interference: Cordless phones, microwave ovens, or other wireless devices near your router can all cause wireless interference, so move them away from your wireless router.
Check whether your internet service provider (e.g. Comcast, AT&T, or Spectrum) is currently experiencing issues, and that your internet package provides speeds fast enough for streaming.
Reduce usage of other devices currently accessing the network, such as other streaming players, computers, game consoles, and mobile devices.

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[nicolesmithus]

Hello,
If your signal strength is good or excellent and you are having a connection or playback issues:
• Check for wireless interference: Cordless phones, microwave ovens, or other wireless devices near your router can all cause wireless interference, so move them away from your wireless router.
• Check whether your internet service provider (e.g. Comcast, AT&T, or Spectrum) is currently experiencing issues and that your internet package provides speeds fast enough for streaming.
• Reduce usage of other devices currently accessing the network, such as other streaming players, computers, game consoles, and mobile devices.

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